Frequently Asked Questions
Everything you need to know about your favorite western wear and denim.
How do I determine my correct size in Cinch Jeans?
Cinch jeans are known for their authentic western fit. We recommend consulting our detailed Size Guide, which includes measurements for waist, inseam, and rise to ensure you find the perfect fit for your body type.
What is your return policy for denim and apparel?
We offer a 30-day return window for all unwashed, unworn items with original tags attached. Simply initiate a return through our online portal to receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Once your order ships, you will receive a tracking number via email to monitor its progress.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout based on the destination and package weight.
Are Cinch Jeans pre-shrunk?
Most of our denim styles are sanforized to minimize shrinkage. However, to maintain the integrity of the fabric and fit, we recommend washing in cold water and tumble drying on low heat or air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and interest-free installment plans through Affirm.